As everyone wants to be respected and recognized, so the interview officer should always show respect and serious attitude to the candidate. For the role location, interview officer can be a friend, consultant, or even a psychological doctor. If must or necessary, to be with the professional attitude to help the candidates to analyzed their career development, to help find their career purpose, to make the candidates feel that it is a harvest through this telephone call, and the candidate may recognize and think the interview officer is professional, so can further know about and recognize the company.
Improve the telephone communication’s successful rate. One telephone invitation communication may take 10 minutes or more, but the job and professional of the interview officer will give the candidate deep impression. So that it can improve the successful rate of the interview compared with directly notify the candidate to come to interview. 15 minutes success to invite one candidate is a good result than 15 minutes notify 3 candidates to come but no one will come.
Please be good at asking for advice and low profile when facing the professionals. If the candidates are the industry professionals, or their company belongs to the high technological industry, the candidate’s technology knowledge is possible better than the interview officer of the HR department. So, in the process of telephone communication, interview officer need to design the professional questions and must be with a low profile and asking attitude, so that the candidates feel the attention and recognition and at the same time gain a sense of satisfaction.